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Frequently Asked Questions

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Do you offer in-person consultations?

My ordering process does not currently include in-person consultation. However, I’d love to tell you more about the process and help guide you through ordering your stationery. Feel free to contact me to begin the conversation!

How far in advance should I place my order?

I encourage you to place an order as soon as you have confirmed the final content for the stationery you wish to purchase. Invitations are traditionally mailed to guests between 6-8 weeks prior to your local wedding and 12-14 weeks for your destination wedding, so I recommend placing an invitation order 14-16 weeks prior to your wedding, if possible.

When can I expect to receive my order?

The order process is broken down into three stages: design, production, and delivery. Allow 1-2 weeks for the design of semi-custom stationery and 3-4 weeks for custom stationery. Once you approve your final digital proof, all stationery moves into print production. Allow 1-2 weeks for standard printing and 3-4 weeks for specialty printing, such as letterpress, foiling, specialty shapes and handmade paper. Once complete, please allow up to 1 additional week for delivery.

Can I rush the order process for a faster delivery?

If your timeline needs fall sooner than the current production timeline (around 5 weeks including delivery), I can rush your stationery order for an additional fee of $60. Contact me and I’ll do my best to accommodate your timeline!

Do you have a minimum order?

There is a minimum order of 40 for all invitations, menus and place cards. The cost to print at quantities lower than this is very high, such that it works out about the same as 40 pieces anyway. Also, I always suggest ordering at least 5-10 spares!

I already have artwork, can you print it for me?

Sorry, I do not offer printing of other designers work.

I don’t need printing, can you supply artwork only?

Yes I can supply your stationery as digital, email friendly files. Please contact me for a quote.

Can I change the colour of the semi-custom suites?

Absolutely! Each semi-custom suite is ready to be personalised to suit your wedding colour scheme. We can change the ink to any colour you wish and also have a wide selection of coloured card too. Please note, coloured card options incur additional costs. Please let me know when you order and I can provide an accurate quote.

Can I modify the size or shape of the stationery?

My semi-custom suites are generally designed in our standard 5x7 rectangle format, however they can be adjusted to be square, circle, angle cut or rounded arch! Some of these shapes are specialty die-cut and incur additional production costs. Please let me know if you prefer a different size or shape when ordering so I can provide an accurate quote.

Can I add a custom venue sketch?

Absolutely - I love sketching your beautiful wedding venues. A sketch can be incorporated into any of our semi-custom suites for an additional fee of $100. Please allow up to an extra week for this service.

 

Do you design maps?

Sure do, they’re a great way to help guests get an idea of your wedding location and are especially handy if your wedding ceremony and reception are at different venues. Custom maps are an additional fee of $70.

I’d like to personalise my invitation suite with my guests names, what are my options?

You can either have your guests names printed directly onto your wedding invitations (available for standard digital print only), or you may want to consider an additional element like a hang tag, belly band or wrap. So many options! Check out the Instagram and Pinterest pages for inspiration.

What other design elements can be changed?

Each of our semi-custom suites has been thoughtfully designed. However, I completely understand if you’ve fallen in love with a font or design element (i.e. a wedding motif) from another semi-custom suite. Please let me know when you make your order of any alterations you would like considered so we can truly personalise your wedding invitation suite!

I love the handmade paper look, can you print on it?

I love cotton rag paper too, with its tactile texture and fluffy edges. Any of the semi-custom suites to be printed onto this specialty paper. Please note, handmade cotton rag paper can only be printed on one side, and I may need to make some design amendments to ensure any printing keeps clear of those lovely edges. Due to the natural production process of this paper each piece is unique in colour, thickness and shape and this means the colour and alignment of each piece will print uniquely too. Handmade paper envelopes are also available, however we cannot print your guest addresses onto them. You can either hand write them yourself or I can put you in contact with my favourite calligraphers!

I’m ready to order, how do I book in my stationery?

Once you’ve been in contact and are ready to place an order, you will be provided with an invoice for a non-refundable deposit to secure your space in our design schedule. Design does not start until payment has been received.

How can I provide the content for my stationery?

I will email a template through for you to complete. Alternatively feel free to pop through your details in a word doc or google drive link. If you would like your envelopes printed with your guests addresses, I will provide a link to our Guest Addressing Template. Please ensure you supply all accurate and necessary information for your items. I will supply the initial digital proofs using the details you have provided and then two further rounds of revisions. Additional revisions incur additional design fees.

How many revisions are included in the design process?

There are three rounds of design allowed for;

  • Round 1 - Based on details provided
  • Round 2 - Design Revisions
  • Round 3 - Design Revisions

Any further revisions following Round 3 will incur additional fees To keep you order on schedule, I recommend keeping your feedback as concise as possible.

Can I see a test print before printing the full order?

Yes, I can organise for a printed proof of your stationery (standard digital print only) for you to check prior to printing your full stationery order. This service costs $25, and requires an additional week of production time.

Website Photography

I'm so grateful to all the incredible photographers & stylists I work with! Special mentions to the following creatives whose work features throughout this website: